I came to Central Automotive last year when my car had some issues shifting gears. I had an extended service contract that I'd never used before but Israel and Matt helped me through the process. They were amazing, really advocating for me with the service contract company to get me the best coverage, and my car came back running really well. I came back for a 60k service last week, and they identified the source of some issues I had noticed with the car. They once again advocated for me with the extended service contract company and did all the legwork to get me the best coverage. I appreciate that they go the extra mile to take care of customers, even giving me a ride to the BART Station when I drop my car off, and picking me up when my car is ready. Definitely planning to keep coming to Central Automotive from now on for any service and repairs.