Walnut Creek Auto Repair

5

I’m very happy to have found Central Automotive. This was my second visit and both have been great. This time, the required work was significantly less than I was expecting and cost much less. Hurray! I have also been impressed by how helpful and pleasant everyone on the staff is. If one has to have their car repaired, this is the place to go.

5

As always, the shop did a great job, going beyond the norm to fix a broken tail light and putting the car back in shape. I always recommend this shop.

5

Great service from reception to the service. Welcoming service, and took great care of me while I waited. Very courteous, made appropriate recommendations and nothing more than necessary. Easy online appointments. Absolutely nothing but good service. My first time here and I will be back!

5

Family member's car broke down. From out of town . Had car repaired and on road next day.

5

Honest, excellent customer service and mechanical work. We also got a lift downtown and that was so helpful! We love you guys!

5

I would definitely use again and will recommend to others. Had car towed to Central after breaking down due to a bad alternator that had been diagnosed earlier that day. It was after hours, so I left the car hoping Central (based on existing Yelp reviews and CSAA certification) could fit me in the following day, which was a Friday. Left a message that evening explaining my car's presence in their lot. Matt (owner) called me first thing FRI morning and said they could take a look and do the work. Their SOP is to do a full electrical system assessment before determining cause. Great. It was the alternator and the battery needed replacing too, as it had been depleted due to the bad alternator. Out the door for $670: alternator + 2-1/2 year battery + visual inspection of vehicle, which turned up a few things I already knew about and a few I was unaware of. No pressure at all to address the watch-outs noted in their inspection report (which I received a copy of). Wheel Works had diagnosed the alternator but wanted $650 for just replacing the alternator...and they do tires primarily. Matt is personable, and he and his team are thorough. I'd trust them again with my vehicle. Thanks Matt and team.

5

Prompt and helpful - they did an analysis of my cars problem that helped me get the service I needed, unfortunately I had to go to the dealer.

5

They are excellent. Great service

5

Great facility, Great staff!

5

100k service made painless by the great staff at Central!

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