I have been a customer for over 20 years. I call Central Automotive the The Stanford Medical Center for cars. Sometimes I go to County Hospitals of auto repair only to return to Stanford-i.e. Central Tuneup. I would write more, but my arm is in a sling. I had my shoulder replaced yesterday. Also, I tried to rate it full five stars, but the program allowed only 5 anda half. Ovid Holmes