Walnut Creek Auto Repair

5

Great service, friendly staff, prompt and reliable!

5

I'm new to the area and brought my 19 year old Ford Explorer (approx. 175K miles) to Central for its regular service, but also to see if they'd be a good fit as a long term service shop. I dealt mainly with Chuck, who gets a gold star for communication skills and making me feel like a valued customer. They conducted a thorough exam and diagnostic and presented me with a full list of repair recommendations, clearly ranked in terms of priority. Some of these were things I never thought I could ever get done on the car due to its age and the costs involved, but Chuck presented attractive estimates that has made me rethink all that.They needed the car a day or two longer than originally planned, which didn't bother me since I know it required some serious maintenance love. But again, this was all very clearly communicated and nothing came as a surprise.I'm happy to say the car drives GREAT now -- like a car half its age and miles. I'm glad to have found a service partner to help keep my Explorer on the road for many more miles.

5

I trust these guys. Their prices are reasonable and they do the work they describe. Just 180k on my Chevy Tahoe thanks to them.

5

I always trust Chuck and Rob with my van needs. They are personable and go above and beyond with useful information. I appreciate the service I receive at Central Auto.

5

As always, efficient and friendly

5

I am a fairly new customer. Love the personal touches as I listen to you while waiting and see how you treat people.Always courteous. ,and considerate .

5

It was really helpful to have periodic updates and thorough explanations of the work that needed to be done.

5

Great service at a fair price, as always. Especially appreciated the ride to/from work this time. Love this place.

5

as usual everything was great

5

It's always easy to work with Central staff and they are very thorough. Nice to be with pros!

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